Privacy

Last updated: September 20, 2026

Responsibility and contact

sajecalm is responsible for the personal information it handles in operating sajecalm.shop. Direct privacy questions, access or correction requests, consent withdrawals and complaints to our Privacy Contact at support@sajecalm.shop or the business address below.

What we collect and why

We collect the contact, delivery, billing, order and customer-service information needed to process purchases, fulfil deliveries, administer returns, answer requests, maintain necessary records and prevent fraud. Shopify and payment providers process payment information through checkout. Technical information such as IP address, browser, device and essential cookies helps operate the store and protect it against abuse. Optional analytics or advertising technologies, where enabled, are subject to applicable consent choices.

Consent and your choices

We explain purposes when collecting information and seek consent where required. You may withdraw consent for optional uses without losing access to purchases that do not require those uses. Information necessary to fulfil an order or meet a legal obligation may still be needed. Marketing email consent is separate from completing a purchase; any commercial email must identify the sender and provide a working unsubscribe option. We honour unsubscribe requests within the applicable legal period.

Service providers and transfers

We share information as needed with Shopify, payment processors, delivery carriers and other service providers that support the requested transaction, or where required by law. Providers may process information outside your province or Canada, where it may be subject to local lawful access. Contact us for information about providers relevant to your order. We require appropriate contractual and security protections for information handled on our behalf.

Retention and safeguards

We retain information only as long as reasonably needed for the stated purpose, legal recordkeeping, dispute resolution and security. We then delete or anonymize it, subject to backup and legal retention requirements. Access is limited to those who need it, and appropriate administrative, technical and physical safeguards are used. No online system can guarantee absolute security.

Access, correction and complaints

You may ask what personal information we hold, how it has been used or disclosed, and request access or correction. We may verify your identity proportionately. We respond within applicable legal time limits and explain any lawful exception. You may raise unresolved concerns with the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator. PIPEDA and, where applicable, provincial private-sector privacy laws govern these rights.